This Privacy Policy describes how Stanbroil ("we", "us" or "our") collects, uses and protects your information when you visit our website or purchase from us. By using our website, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly and information collected automatically when you use our site.
- Contact & order information: name, email, shipping address, billing address and phone number when you place an order or contact us.
- Payment information: payments are processed by our payment provider. We do not store full card numbers on our servers.
- Account information: if you create an account, your email and a hashed password.
- Technical information: IP address, browser type, device information, pages viewed and referring website, collected through cookies and similar technologies.
- Marketing preferences: whether you opt in to receive our newsletter.
2. How We Use Your Information
- To process, fulfill and support your orders, including shipping and returns.
- To respond to your enquiries and provide customer support.
- To send transactional emails (order confirmation, shipping updates).
- To send marketing emails, only if you have opted in; you can unsubscribe at any time.
- To improve our website, products and customer experience.
- To detect, prevent and address fraud, abuse and security issues, and to comply with legal obligations.
3. Legal Basis for Processing (for EEA / UK users)
Where the GDPR or UK GDPR applies, we process your personal data based on: performance of a contract (to fulfill your order), our legitimate interests (to operate and improve our business, prevent fraud), your consent (for marketing), and compliance with legal obligations.
4. Cookies
We use cookies that are strictly necessary for the site to function, along with analytics and marketing cookies where you consent. You can control cookies through your browser settings or our cookie consent banner. Disabling some cookies may affect site functionality.
5. Sharing of Information
We do not sell your personal data. We share information only with trusted service providers who help us operate the business, under contractual obligations to keep your data secure:
- Payment processors (e.g. [Stripe / PayPal / other])
- Shipping and fulfillment partners (e.g. [carrier(s)])
- Email and hosting providers
- Analytics providers (e.g. Google Analytics)
We may also disclose information where required by law or to protect our rights.
6. Data Retention
We keep your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Order records are typically retained for [NUMBER] years to meet tax and accounting requirements.
7. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, subject to legal retention requirements.
- Object to or restrict certain processing.
- Withdraw consent at any time.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at [email protected].
8. International Transfers
If you are outside [COUNTRY WHERE SERVERS/PROVIDERS ARE BASED], your information may be transferred and stored in countries with different data protection laws. Where required, we use appropriate safeguards such as standard contractual clauses.
9. Security
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted connections (HTTPS/TLS). However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our website is not intended for children under 16, and we do not knowingly collect personal data from them. If you believe we have, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
12. Contact
Questions about this Privacy Policy? Email us at [email protected] or write to [MAILING ADDRESS].